Return Policy
If your Osweesh water flosser is not working the way it should, we’ve got you.
Submit the form below and we’ll email you a prepaid return label. Once we inspect your device, we will repair it or send you a replacement working unit.
Within 12 months, all Osweesh devices are covered under our limited warranty against defects in materials and workmanship.
How it works
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Submit your details
Share your contact info and proof of purchase using the form below.
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Receive your return label by email
We’ll email you a prepaid shipping label and packing instructions.
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Inspection + replacement/repair
After we receive and test your device, we will either:
Repair and return your original unit, or
Send you a new or equivalent replacement unit.
• Returns are eligible for devices with manufacturing defects and normal use issues within the 12-month warranty period.
• Damage from drops, misuse, or unauthorized repairs may not be covered; we’ll still let you know your options.
• If your device is not covered, we will email you before proceeding with any paid repair or replacement.